Great service and the lady is very honest! I stopped at her booth one night when we went ice skating, for a friend's daughter's birthday. She didn't have anymore of some of the wax melts I wanted, but she said she could make more for me and send them to me. She said shipping would be free and it would take her about a week to make them. I paid for them that night and I received them in the mail as promised! Her stuff smells amazing! I love the fact that she makes all the candles and wax melts herself and it's all environmentally friendly! The lady is so sweet and I will definitely be ordering from her again!